Add items to your cart
Add products to your cart as you shop, then review everything together before checkout.
How to add an item
Open a product and select a shade or size if needed.
Tap Add to cart (or the + on a product card).
Repeat for any other items.
Open your Cart to review your items.
Good to know
You can change quantities in the cart before you check out — see Manage your cart.
If an item sells out, it's marked unavailable in the cart — see Unavailable items in your cart.
Manage your cart
Review and adjust your items before checkout.
What you can do
Change quantity using the + and – controls on an item.
Remove an item from the cart.
See your running total as you make changes.
Good to know
Removing an item doesn't affect the rest of your cart.
Promo codes and vouchers are applied later, at checkout — see Apply a voucher or promo code.
When you're ready, continue to checkout to choose delivery and payment — see Place an order.
Unavailable items in your cart
Sometimes an item in your cart becomes unavailable — for example, it sold out or isn't deliverable to your area. These appear under Currently unavailable items at checkout.
What to do
Unavailable items aren't included in your order or total — you can still check out with the rest of your cart.
Tap Notify me on an unavailable item to be alerted when it's back.
Remove it if you no longer want it.
Good to know
To be alerted when an item returns, see Get notified when an item is back in stock.
Set your delivery address
Your delivery address is shown at the top of checkout. You can pick a saved address or add a new one on the map.
How to set your address
At checkout, tap Delivery address.
Choose a saved address, or add a new one.
To add a new address, move the map pin to your location or search for it.
Confirm the address and any details (such as building or apartment).
Good to know
Your address affects which items are available and which delivery options you'll see.
If your location can't be served, you'll see an out-of-area message — see You're out of the delivery area.
You can manage saved addresses from your account — see Manage delivery addresses.
Place an order
Checkout brings together your address, delivery option, payment method, and order summary on one screen.
How to place your order
Open your Cart and continue to Checkout.
Confirm your delivery address.
Choose your delivery timeslot.
Add a voucher or promo code if you have one.
Choose your payment method.
Review the receipt — subtotal, savings, service fee, and total.
Tap Place order.
Understanding the receipt
Subtotal — the price of your items.
Saved cost — how much you've saved with discounts and vouchers.
Total — the final amount you'll pay.
After you order
You'll go straight to live tracking, starting with Verifying your payment — see Track your order.